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FAQ

Frequently Asked Questions

An FAQ section typically contains a list of questions and their corresponding answers..

What is TrustfulPay?

TrustfulPay is a digital payment solution that enables users to make transactions by scanning QR codes with their mobile devices.

How does TrustfulPay work?

To use TrustfulPay, simply open the app, scan the QR code displayed at the merchant’s location, and enter the payment amount. Confirm the transaction, and the payment will be processed instantly.

Is TrustfulPay secure?

Yes, TrustfulPay incorporates advanced security measures to protect your payment information. It utilizes encryption protocols and secure authentication methods to ensure the safety of your transactions.

Can I use TrustfulPay for online purchases?

TrustfulPay is primarily designed for in-person transactions at physical stores. However, some online merchants may also support QRPay as a payment option.

Which mobile devices are compatible withTrustfulPay ?

TrustfulPay is compatible with both Android and iOS devices. Simply download the TrustfulPay app from the respective app stores and follow the setup instructions.

Are there any transaction limits with TrustfulPay ?

Transaction limits may vary depending on the specific implementation of TrustfulPay . Some merchants or banks may impose transaction limits to ensure security. Check with your service provider for any applicable limits.

Can I link multiple bank accounts or payment methods toTrustfulPay ?

TrustfulPay allows you to link multiple bank accounts or payment methods, providing flexibility in choosing the source for your transactions. You can manage your linked accounts within the TrustfulPay app.

What should I do if I encounter issues with TrustfulPay during a transaction?

If you experience any issues or have questions about TrustfulPay , please contact our customer support team. They will be happy to assist you and resolve any concerns promptly.

I TrustfulPay available internationally?

TrustfulPay availability may vary by region. While it is widely adopted in many countries, it’s recommended to check with your local merchants or financial institutions to confirm TrustfulPay support in your location.

Can I view transaction history and receipts in TrustfulPay?

Yes,TrustfulPay provides a transaction history feature where you can view details of your past transactions, including dates, amounts, and merchant information. You can also generate digital receipts for your records.